Tuesday, 30 June 2009

Red Flag for Fraud

If a customer is buying from you with a credit card and having the item collected then beware as this could be a fraud. Of course, if they were to be there personally and insert the pin code then you can be pretty sure that it's legit but if the customer phones through the card details and then says he'll have it collected by courier or a mate then this may be a stolen card.
This fraudster may have stolen the card and knows the address where the card is registered to, in this case they could have a product collected and you wouldn't realise that it is fraud until after they have collected the item and the bank gives you a charge back for the money.
This is a bad situation that we must avoid.

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